Our client is a leading commercial and residential property group based in the heart of London and they are currently seeking an experienced Credit Controller to join their team.

Main duties will include:

• Chasing payments by telephone or email
• Issuing statements and reminder letters
• Assisting tenants to set up Direct Debit payments
• Processing card payments
• Issuing notices to tenants and instituting debt recovery action
• Producing regular Aged Debt reporting
• Tenant query resolution
• Assisting with allocation and bank posting queries
• Tenant’s account reconciliation
• Account/Dispute resolution
• General account administration
• Handling general leasehold enquiries over the phone and in writing

The ideal candidate must have:

• 5 years minimum experience in property credit control
• Understanding of legal framework for debt recovery in both residential and commercial property
• Property Credit Control and Arrears Recovery experience
• Have a good knowledge of Microsoft Office, Excel, and related programs
• Be organised and meticulous in their approach to daily tasks
• Have good communication skills both written and verbal
• Be capable of meeting deadlines and handling large work volumes