Chief Operating Officer – COO

FSS Published: 11/01/2021
London, United Kingdom
Job Type
£ Excellent


We are partnering with a significant London based property group with a diverse portfolio. They are seeking an experienced COO to collaborate with the CEO in setting and driving organisational vision and operational strategy. The objectives of the role will include:


  • Measure effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes.
  • Translate strategy into actionable goals for performance and growth, helping to implement organisation-wide goal setting, performance management and annual operating planning without denigrating the company’s commercial DNA.
  • Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organisational outcomes are met.
  • Ensure effective recruiting, onboarding, professional development, performance management, and retention
  • Develop and implements growth strategies
  • Act as a liaison between operating divisions and CEO
  • Empower the operational team with the leadership and resources they need to successfully complete operations initiatives
  • Motivate & mentor staff to meet and surpass organisational and sales goals
  • Coordinate with HR to recruit skilled talent and keep the best employees
  • Oversee daily operations and make adjustments as necessary
  • Provide a system for employee salaries and benefits, and makes sure employees feel valued
  • Promote communication between colleagues for the benefit of information flow and to curb any problems that arise
  • Lead and improve the current financial reporting capability with the Financial Director.
  • Supporting the businesses growth strategy with new hires, induction processes etc.
  • Managing the resources available to meet the current demands of the business and planning to meet increasing demand.
  • Reviewing all internal systems and procedures for improvement - payments, expenses, HR, induction etc.

Daily and Monthly Responsibilities

  • Analyse internal operations and identify areas of process enhancement
  • Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO
  • Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets
  • manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
  • Aggressively monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
  • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

Personal Skills and Qualifications

  • Degree level/professional qualification
  • Experience of senior management leadership within an entrepreneurial environment
  • Leadership skills, with steadfast resolve and personal integrity
  • Understanding of advanced business planning and regulatory issues
  • A solid grasp of data analysis and performance metrics
  • Be able to diagnose problems quickly and have foresight into potential issues
  • Unlimited ideas on how we can improve, both internally and externally
  • A history of driving projects forward successfully
  • Incredibly high standards of delivery and execution
  • Experience of strategic organisational policy development and implementation
  • Strong financial management and governance experience
  • Innovative, creative, driven and a confident leader

This is a rare opportunity to join an impressive organisation that can offer a wide and varied role, where the successful candidate will be able to make a positive impact in the business. On offer is a highly competitive package. For further information please apply with a covering introduction.

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